Privacy Policy

At Marathon HVAC Services, LLC, a HVAC and plumbing company accessible from marathonhvac.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document explains the types of information collected and recorded and how we use it, adhering to relevant industry standards and guidelines to ensure consumer privacy and compliance.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

 

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect in Marathon HVAC Services, LLC. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide and the reasons why you are asked to provide it will be made clear at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide.

When you register for our service, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and for marketing and promotional purposes
  • Send you emails
  • Send you SMS messages, with your consent
  • Find and prevent fraud

Data Sharing and Privacy

Marathon HVAC Services, LLC does not sell, rent, or share personal information, including consent obtained from users, with third parties for marketing purposes. We do not engage in affiliate marketing or lead generation campaigns that involve the sharing of collected information with third parties. Additionally, restrictions are in place to prevent any practices that seek to obtain opt-in subscriber lists through affiliate marketing programs. All opt-in lists are created and vetted internally by Marathon HVAC Services, LLC, to ensure compliance with industry standards.

We enforce strict internal policies to ensure that our network does not facilitate affiliate marketing programs that aim to collect or obtain opt-in subscriber lists. 

We ensure that no consumer consent is bought, sold, rented, or shared. This aligns with guidelines that prohibit the sharing, selling, or renting of consumer consent.

Opt-In and Opt-Out Procedures

By providing your contact information, you consent to receive communications from Marathon HVAC Services, LLC, including SMS messages. To opt out at any time, reply with “STOP” to any SMS you receive from us or contact us directly at [626-726-4235].

Log Files

Marathon HVAC Services, LLC follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Marathon HVAC Services, LLC.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on Marathon HVAC Services, LLC., which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites you visit.

Note that Marathon HVAC Services, LLC. has no access to or control over these cookies used by third-party advertisers.

Third Party Privacy Policies

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The Right To Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The Right To Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The Right To Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right To Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right To Object To Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right To Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Marathon HVAC Services, LLC. does not knowingly collect any personally identifiable information from children under 13. If you think your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.